As a new patient in your our office our main goal is to figure out what is causing your pain or discomfort, and provide the best treatment plan based on your diagnosis to get you out of pain as fast as possible, and educate you on what going on with your body all while providing exceptional customer service. Our front office is designed to make you feel welcomed and comfortable. The office manager will provide a warm greeting and assist you in getting paperwork and insurance information taken care of before your visit with Dr. Sullivan begins.
NOVA Chiropractic understands that filling out paperwork can be time consuming. For this reason we offer safe and secure electronic new patient forms to provide easier, faster, and more accurate submission of patient information. The online new patient forms can be found here. Once you arrive to the office, there will be just a few additional in-house forms to read over and sign and the office manager will make a photo copy of your insurance card and ID. For those that feel more comfortable filling out all the paperwork at the office, we always have hard-copy forms available. Feel free to enjoy complimentary coffee, tea, and hot chocolate while you fill out any of the forms!
After talking and listening with the patient and reviewing the patient’s medical history, Dr. Sullivan will conduct a thorough assessment to determine areas of dysfunction and to accurately locate the source of the problem. Many patients will discover that the areas to which they are experiencing pain main not always be the location of the region that needs treatment.
To determine the areas of dysfunction, Dr. Sullivan will perform an Acugraph Examination to determine which meridians are out of balance and to determine how well your system is functioning. The Acugraph examination measures twelve different meridians both on the right side of the body and the left. These major acupuncture points are located in the wrist area and the ankle and foot region. After the examination Dr. Sullivan will explain the results of the examination and go over the various treatment options.